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[New to Shopee] What are New User benefits?

New User Benefits

As a new Shopee user, you can enjoy exclusive New User benefits, including $12 OFF no minimum spend + FREE Guaranteed next-day delivery, and more. Sign up now to enjoy these New User benefits on your first order!

unnamed.jpgYou may choose either ONE of the following New User benefits below, which is only applicable to your first order:

  • $12 OFF Voucher* + Free Shipping Voucher with no minimum spend*

  • Welcome Gift of your choice^

  • Free Deal Voucher of your choice

 

* valid for 30 days from registration only

^ buyer bears the shipping fee unless a Free Shipping Voucher is applied

 

Frequently Asked Questions

1. Where can I find my $12 OFF voucher? 

On your app:

  1. Select “Me” at the bottom right corner

  2. Select “My Vouchers” under “My Wallet”

My Vouchers gif.v2.gif

 

2. How do I apply my $12 OFF voucher?

After you have added the items you wish to purchase to the cart, simply:

  1. View your shopping cart by clicking on the cart icon at the top right corner of the app

  2. Select the items you wish to cart out

  3. Click on “Shopee Vouchers - Select or enter code”

  4. Select the relevant Discount Voucher “$12 OFF”, and click “OK”

    • Tip: If you have a relevant Free Shipping Voucher to apply, you can select the voucher too.

Apply Voucher gif.v1.gif

 

3. How do I redeem the Free Deal Voucher? 

To redeem the Deal Vouchers, simply:

  1. Enter the New User Zone page via: 

  2. Popup banner 

  3. Daily Home Card

  4. New user homesquare 

  5. Scroll down and select “See More Free Deals”

  6. Scroll down and select “Buy Now”

  7. Read through product T&Cs, and select “Buy Now”

  8. Select “Confirm”

  9. Select “Pay Now”

Finding Deal Vouchers v3.gif

 
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